Notice of Nondiscrimination Policy
Discrimination is Against the Law
Star Community Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Star Community Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Star Community Health:
• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
– Qualified sign language interpreters
– Written information in other formats (large print, audio, accessible electronic formats, other formats).
• Provides free language assistance services to people whose primary language is not English, which may include:
– Qualified interpreters
– Information written in other languages.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact 1-866-785-8537, “0”.
If you believe that Star Community Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail with:
Dr. Alycia Walty
Executive Administration
520 East Broad Street Suite 108
Bethlehem, PA 18018
You can also file a grievance by calling 484-822-7827 (TTY: 800-298-1498), emailing PatientExperience@StarCommunityHealth.org, or online at https://starcommunityhealth.org/compliance. If you need help filing a grievance, the Clinic’s Practice Manager is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
This Notice of Nondiscrimination is available to download and print: (English | Spanish).